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General Terms and Conditions

1. General
The General Terms and Conditions are compiled in accordance with regulations in the field of consumer protection, based on the recommendations of the Chamber of Commerce and Industry of Slovenia and international codes for online and electronic business. The POP SHOP SLOVENIJA online store (hereinafter referred to as the "online store") is operated by Ultimo Imperio sp., An e-commerce service provider (hereinafter referred to as the "Merchant").

Provider and his address: ULTIMO IMPERIO sp., Zaloška cesta 24, 1000 Ljubljana

Registration number: 6946453000

VAT identification number: 26727412


By registering in the online store, the visitor obtains a username that is the same as his e-mail address and a user password set by the user himself. The username and password of the user are unambiguously determined and linked to the entered data. By registering, the visitor confirms and guarantees that he / she is an adult, with full legal capacity. By registering, the visitor becomes a user and acquires the right to purchase. By purchasing a product, the user becomes a customer.


The General Terms and Conditions determine the operation of the POP SHOP SLOVENIJA online store, the rights and obligations of the user and the store, and regulate the business relationship between POP SHOP SLOVENIJA and the customer.


The buyer is bound by the general conditions that are valid at the time of purchase (placing an online order). When placing an order, the user is reminded of the general terms and conditions of business and confirms his / her acquaintance with them by placing an order.


2. Availability of information
The trader undertakes to always have available to the user:

information on the identity of the Merchant (especially the company name and registered office of the company and the register number where the company is registered);
contact details that enable the user to communicate quickly and efficiently with the Merchant (e-mail address, telephone, etc.);
information on the essential characteristics of the products or online store services, including after-sales services and warranties;
information on product availability or online store services;
method and conditions of delivery of products or execution of services, in particular the place and time of delivery;
information on the method of payment;
information on the time validity of the offer from the online store;
information on the period during which it is still possible to withdraw from the contract and the conditions for withdrawal;
information on the possibility of returning the products and if and how much such a return costs the user;
information on the procedure with the user's complaint and data on the contact person of the Merchant for contacts with users.

3. Product offer, delivery time, collection and payment methods
Due to the nature of online business, the offer of products in the online store changes and updates frequently and quickly. Therefore, errors can also occur. Please inform us about them by email: shop@pop-shop.si. We will try to eliminate them as soon as possible.


3.1. Delivery time
For all products that have a delivery address in Slovenia when ordering, the delivery time specified on the product page in the online store applies. Every product from the online store is available within a reasonable time. The products are delivered by Pošta Slovenije.

Products in stock will be delivered within 2 to 3 working days from the date of payment of your order. Products that are not in stock will be delivered within the deadline specified for each product, counting from the day of payment for your order. If the ordered products cannot be delivered within the scheduled time, we will inform the customer in advance, using the contact information that the customer will entrust to us when placing the order.

3.2. Acceptance of products and methods of payment
Delivery of ordered products
Products are delivered by Pošta Slovenije or GLS Slovenija. In the event that you are not at home at the time of delivery, the delivery person of Pošta Slovenije will leave a notification in your mailbox to pick up the package. Pošta Slovenije does not deliver packages on Saturdays, Sundays and public holidays. In the case of choosing delivery via GLS Slovenia, the GLS Slovenia delivery person or another selected provider will call you upon delivery and arrange with you to pick up the package.


Free delivery is marked only for selected products in the online store POP SHOP SLOVENIA. The cost of delivery depends on the amount of payment and the choice of delivery service and is marked with the item in the online store POP SHOP SLOVENIA.

Delivery cost via Pošta Slovenija
The cost of delivery depends on the amount of the order and will be visible in the contents of the shopping cart before the completion of the online order.

for orders up to € 50, the delivery cost is € 4.00,
for orders over € 50, delivery is free.

The cost of delivery is the same for the whole of Slovenia.


The customer can also pay the ransom for the products of their choice with payment cards via the POS terminal, which the courier has with him. When settling the redemption fee with a POS terminal, the customer is charged a commission in the amount of 1.43% and VAT, which is charged by the courier service on behalf of the bank providing the payment service via the POS terminal.


Method of payment
You can pay for the products ordered in the POP SHOP SLOVENIJA online store:

With credit or. payment cards determined by the PayPal payment system (Eurocard / Mastercard, Visa, Direct debit ...)
PayPal
According to the estimate

Payments by proforma invoice

Processing of payments according to the proforma invoice is 1-2 working days. Products are delivered within the agreed time after receipt of payment.


4. Prices

All prices in the online store are stated in euros, unless explicitly stated otherwise. VAT is not calculated on the basis of paragraph 1 of Article 94 of ZDDV-1. All prices in the online store are the prices of the products and do not include delivery costs (see point 3). All prices are valid only for electronic ordering of products through the online store.

All prices are valid at the time of placing the order and do not have a predetermined validity, so they are valid only until they are changed each time. Despite the extraordinary efforts of the Merchant to provide the most up-to-date and accurate information, it may happen that the price information is incorrect.


5. Purchase process

5.1. Order accepted
After placing the order, the user (buyer) receives a notification from the Merchant by e-mail that the order has been accepted. The user (buyer) always has comprehensive information on the status and content of an individual order in his profile on the Merchant's website.

5.2. Order confirmed
If the user (buyer) does not cancel the order, the order goes into further processing. Upon receipt, the trader reviews the order, checks the availability of the ordered products and confirms the order or rejects it with a reason. The trader may also contact the user (buyer) by telephone in order to verify the data or ensure the accuracy of the delivery in the manner permitted by the user, or the contact he provided at the time of purchase. Upon confirmation of the order, the Merchant notifies the user (buyer) by e-mail of the estimated delivery time. The purchase contract on the purchase of the ordered products between the user (buyer) and the Merchant is irrevocably concluded at this stage (see point 6).

5.3. Slightly shipped
The trader prepares the ordered products within the agreed deadline. In the e-mail from the previous sentence, the Merchant also informs the user (buyer) about the product return policy and informs him of the contact persons in case of a complaint or delay in delivery.

6. Purchase contract
The merchant issues an invoice in writing to the user who buys the product from the online store, with a breakdown of costs and an explanation of the right to withdraw from the purchase by returning the purchased product, if necessary and possible. The purchase contract in the form of a purchase order is stored in electronic form on the Merchant's server and is accessible to the user (buyer) at any time in his user profile.

From this moment on, all prices and other conditions of purchase are fixed and apply to both the Merchant and the user (buyer).

7. Right of withdrawal from the purchase, return of products
The user (buyer) has the right to contact the Merchant via e-mail shop@pop-shop.si within 14 days from the day of receipt of the ordered products and inform him that he withdraws from the sales contract, without having to state the reason for such a decision. Return of purchased products to the Merchant within the deadline for withdrawal from the sales contract is considered a notice of withdrawal. The only cost borne by the user (buyer) due to the withdrawal from the sales contract is the cost of returning the products to the Merchant.

Purchased products must be returned to the Merchant immediately or no later than within 14 days from the date of submission of the notice of withdrawal from the sales contract. Purchased products must be returned to the Merchant undamaged, in the original packaging, in unaltered quantity, unless the products are destroyed, damaged, lost or their quantity has decreased without the fault of the user (buyer).

For returned products, the Merchant returns the paid amount to the user (buyer) as soon as possible, but no later than within 14 days of receiving the notice of withdrawal. The merchant returns the received payments to the user (buyer) with the same means of payment as used by the user (buyer), unless the user has explicitly requested the use of another means of payment and if the user does not bear any costs as a result.

Although we always act in good faith, errors can occur when making changes to a website.

The trader undertakes to rectify the detected defect as soon as possible.

The user can warn the trader of the error via e-mail to the address: shop@pop-shop.si.

If the error has led to ineligible costs, the trader undertakes to try to settle them as soon as possible.

The trader carefully packs all products in the delivery box before shipping. All products are undamaged before inspection, carefully inspected and in the original packaging.

It is considered that the message of resignation or. the product is shipped on time if the shipment is delivered on time.

When purchasing at a distance, the trader may withhold the refund of payments received until the return of the returned goods or until the user (buyer) provides proof that the goods were returned, unless the Merchant offers the option to take over the returned goods.

The user (buyer) has no right to withdraw from a distance contract for the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons, if the user (buyer) opened the seal after delivery.

8. Resolving factual errors
The error is real:

if the thing does not have the properties necessary for its normal use or for marketing;
if the thing does not have the properties necessary for the special use for which the buyer is buying it, but which was known to the seller or should have been known to him;
if the thing does not have properties and qualities that have been explicitly or tacitly agreed or prescribed;
if the seller has delivered a thing that does not match the pattern or model, unless the pattern or model was shown for notice only.
The Buyer must inform the Merchant and provide a detailed description of the defect to shop@pop-shop.si no later than two months from the day when the defect was discovered. The dealer is not responsible for defects that occur after 12 months of purchase. The buyer must allow the trader to inspect the product.

If the user (buyer) complains about the product within the first six months of receiving the product, the Merchant must prove that the complaint of the user (buyer) is unjustified, ie that the product is not defective. If the user (buyer) files a complaint after six months from the receipt of the product, the existence of the defect must be proved by the user (buyer) himself.

The user who has correctly notified the Merchant of the defect has the right to require the Seller to:

rectify the defect on the goods or
returns part of the amount paid in proportion to the error or
replace defective goods with new faultless goods or
returns the amount paid.
The decision as to which of the warranty claims it will make is solely on the part of the consumer and is not tied to any order in which they are made.

If the existence of a defect in the goods is not disputed, the Merchant must comply with the user's request as soon as possible, but no later than within eight days.

The trader must respond in writing to the user's request no later than eight days after its receipt, if the existence of a defect in the goods or an irregularity in the service provided is disputed.

9. Satisfaction Guarantee
We are committed to the highest ethical standards in business and consumer protection, which is also our 100% satisfaction guarantee.

Products that have a satisfaction guarantee are visibly marked in the online store. If the user (buyer) is not satisfied with the purchase, the trader will refund the purchase price in full within 30 days from the date of claiming the warranty. The only cost borne by the user (buyer) due to the warranty guarantee is the cost of sending the products to the Merchant.

The satisfaction guarantee is valid for 30 days from the date of purchase, for products in the amount used by one person over a period of one month. The user (buyer) can also get a refund for a package intended for several months of use, but must return the products that have not yet been used undamaged to the Merchant, in the original packaging and quantity, including packaging of used products, unless the products are destroyed, damaged, lost whether their quantity has decreased without the user (buyer) being at fault.

The satisfaction guarantee can only be claimed with the original invoice of the user (buyer).

The customer (user) can no longer claim the satisfaction guarantee more than once a year for the same product. The user can claim a maximum of three satisfaction guarantees for various products within one year.

The trader guarantees that the product will serve its purpose flawlessly if the customer follows the given instructions and this is the basis for enforcing the satisfaction guarantee.

The merchant will refund the purchase price within 30 days to your bank account, which is therefore specified by the user (buyer) in his request. For more detailed information on the product return procedure, write to: shop@pop-shop.si.

10. Delivery
The trader will deliver the ordered products to the user (buyer) within the agreed time. The Merchant's contractual partners for the delivery of shipments are listed at the end of the purchase process. The trader reserves the right to choose another delivery service if it will be able to fulfill the order more efficiently.

In the event of visible damage to the goods, the customer's complaint must be submitted to the provider or delivery service upon receipt of the goods. The buyer is not obliged to accept such goods and may refuse the shipment. In the event that the package is physically damaged, lacks content or shows signs of opening, or the products in the package are damaged, but the buyer still took over such a package, the buyer must then initiate a complaint procedure with the provider.

11. Security
The merchant uses appropriate technological and organizational means to protect the transfer and storage of personal data and payments. The merchant uses a 256-bit SSL certificate issued by an authorized organization for these purposes.

Secure authorizations and credit card transactions are handled by authorized online systems. Credit card authorizations are performed in real time with immediate verification of data at banks. Card information is not stored on the Merchant's server.

The user is also responsible for security by ensuring the security of his username and password and the appropriate software and anti-virus protection of his computer.

12. Privacy Policy
Part of these General Terms and Conditions is also the Privacy Policy. Statement on the privacy policy of the online store POP SHOP SLOVENIA and the manager of the store Ultimo Imeprio s.p. read in full by clicking HERE.


The objectives of this privacy policy

In the company Ultimo Imeprio, Vladimir Lazarevski s.p. with business address Zaloška cesta 24, 1000 Ljubljana, Slovenia. Entered in the Business Register of Slovenia with the registration number: 6946453000. (hereinafter Ultimo Imeprio s.p.) we appreciate your trust, which you have shown us by entrusting us with your personal data. We promise to treat your personal information in accordance with this policy, applicable law and in accordance with your wishes. Ultimo Imeprio s.p. is the operator of the online store POP SHOP SLOVENIA and your personal data that you provide in accordance with this privacy policy.

What is personal information and other terms?

"Personal Information" means all information relating to you that identifies you personally, either alone or in combination with other information available to us. Ultimo Imeprio will collect various personal information about you that you provide to us, including your purchase history. Ultimo Imeprio s.p. will not collect any specific categories of personal data (unless otherwise specified).

"E-news" is electronic news that contains news of an informative nature, news about offers, events, promotions and all other news that the company Ultimo Imeprio s.p. wants to share with you.

"Contractual processors" are partners with whom Ultimo Imeprio s.p. written agreement and may process personal data only on behalf of Ultimo Imeprio s.p. and do not share them with third parties and companies.

"Website" refers to all Ultimo Imeprio websites and websites, and includes the following websites:

Pop Shop Slovenia online store; https://www.pop-shop.si
umbrella website of our web center: https://www.ultimoimperio.com
website of our web center, which takes care of the operation of e-mail: https://www.pop-shop.si

Purposes of personal data processing, types of personal data and legal basis

We obtain personal data exclusively from you, whether during the ordering or purchase process, when subscribing to the e-newsletter or in the case of other communications with you, and it relates to all the processing of personal data described below.

This privacy policy also applies to the retrieval of personal information of customers and potential customers in the call center and retail stores.

This Privacy Policy seeks to give you a clear overview of how we process the personal information you provide, our commitment to protecting that information, and your rights and the options you have to control our personal information and protect your privacy.


Orders & delivery of products

Purpose & Legal Basis


If you decide to make a purchase through sales channels, where you make a purchase at a distance, we need to deliver certain of your data, without which we can not fulfill our obligations, namely the delivery of your order.

We process the data collected for this purpose on the basis of a contractual relationship (purchase) that you made in one of the distance sales channels at Ultimo Imperio s.p.

Retention of personal data
Personal data related to orders and delivery of products is kept by Ultimo Imperio s.p. 10 years after the period to which the last customer order relates, in accordance with the provision on retention of invoices pursuant to Article 86 of the Value Added Tax Act (ZDDV-1), unless there is another legal basis for further processing of personal data.

Types of personal data
For this purpose, we process the following personal data:

Name,
Surname,
Address, Postal Code, City;
Contact details (e-mail) for the purpose of notifying of any changes to the order (delivery deadline, delivery notice, etc.).


Communication with you

Data processed for this purpose shall be kept in accordance with the first two purposes, unless there is no other legal basis for the processing.

Types of personal data
For this purpose, we process the following personal data:

Name,
Surname,
Contact details (e-mail);
Status of consents;
History of communication with you.

Statistical data processing for the purposes of internal analysis and preparation of strategies

Ultimo Imperio s.p. on the basis of a legitimate interest, uses data from past purchases, according to your demographic data and data on communication with you, for the purposes of internal analysis and preparation of strategies, regarding:

Monitoring sales in various sales channels, including time of purchases, frequency and value;
Checking the correctness of data in the system;
Monitoring responses to outgoing messages to adjust investment and advertising;
Monitoring of sales data (products sold, average value of the cart, repurchases, first purchase, number of products on order);
Monitoring of data on shopping points * (number of members, value of shopping points).
Analysis of customers of certain products and adjustment of advertising.
Most analyzes are performed on the basis of anonymous and pseudomosed data, except when personal data is required for the purpose of processing (eg verification of data accuracy). Such processing allows us to adjust our advertising and business inputs to past trends, thus enabling you to get the best products, at the best price.

If you do not want such processing, you can request the deletion of your personal data at any time.

Retention of personal data
As long as personal data is stored, for other purposes. Upon expiration of these, personal data is used only in anonymised form.

Types of personal data
For this purpose, we process the following personal data:

Name,
Surname,
Address, Postal Code, City;
Contact details (e-mail);
Status of consents;
Purchase history.

Customized marketing communications

Purpose & Legal Basis
Ultimo Imperio s.p. collects the consent of individuals for the purpose of customized communication regarding discounts, offers, news, events and other content through various communication channels (eg e-mail, e-mail, addressed mail-catalogs, social networks, notifications via browser, information on the website.

This processing does not involve any automatic profiling that would have legal or similar consequences for the individual.

Retention of personal data
Personal data for this purpose are processed until the revocation of consent, and kept for a maximum of one year after the revocation of consent, unless there is another legal basis for processing.

Types of personal data
For this purpose, we process the following personal data:

Name;
Surname;
Title;
E-mail;
Purchase history and responses to transmitted past communications (e.g. opening email, clicking on links, purchasing).

It depends on the information in the last three indents, what offers you will receive, how often we will communicate with you and in what way.

At any time, an individual may decide that he no longer wishes to receive such communication with us by submitting a written request via e-mail shop@pop-shop.si, by phone 041 512 565 or by sending us a mail to Ultimo Imperio sp, Zaloška 24 , 1000 Ljubljana.

Customer notification of an unfinished online order

Purpose & Legal Basis
Ultimo Imperio s.p. to potential buyers who have added selected products to their cart but have not completed their purchase, periodically sends an email in connection with their purchase with the aim of completing the purchase and making it based on the legitimate interest of Ultimo Imperio s.p ..

Types of personal data
For this purpose, we process the following personal data:

Name,
Surname,
Address, Postal Code, City;
Contact details (e-mail);
The contents of a shopping cart left by a potential buyer when ordering online.
Retention of personal data
The controller processes this personal data until the purpose for which it is kept is realized.


Enforcement, litigation, inspections

Purpose & Legal Basis
For the purpose of conducting enforcement of unpaid but taken over products, litigation and inspections, Ultimo Imperio s.p. certain personal data obtained in accordance with the purposes set out above.

In the case of enforcement, the legal basis is a contract (purchase) between Ultimo Imperio s.p. and the legal right to enforcement. In the case of litigation and inspections, however, Ultimo Imperio s.p. responsible for processing personal data in accordance with the law.

Retention of personal data
Ultimo Imperio s.p. keeps personal data for this purpose until the expiry of the statutory deadline.

Types of personal data
Only those personal data processed by Ultimo Imperio s.p. collected for the above purposes and which are necessary to fulfill the purpose.


Prize games

Ultimo Imperio s.p. processes personal data for the purpose of conducting prize games. As these differ from each other, data on the purpose, storage and other details regarding the processing of personal data are included in the conditions of participation in the prize draw.

In parts not provided otherwise in the rules of the sweepstakes organized by Ultimo Imperio s.p., this privacy policy also applies to the processing of personal data in sweepstakes.

Diary entries

Purpose & Legal Basis
The purpose of these procedures is to ensure network and information security, ie. enable the detection and prevention of unauthorized access, which may jeopardize the availability, integrity and confidentiality of stored or transmitted personal data and the security of related services accessed through these networks and systems. Ultimo Imperio s.p. it processes this data to protect the interests of individuals / website visitors.

Retention of personal data
Ultimo Imperio s.p. keep personal data until the purpose for which they are collected is achieved, but not longer than one year.

Types of personal data
For this purpose, the operator processes the IP address and browser version data.


Transmission of your personal data to third parties

Ultimo Imperio s.p. will not pass on your data to third parties unless:

Police, inspection, judicial authorities and other institutions that have a legal basis for requesting information.


Minors

Ultimo Imperio s.p. intentionally does not process the personal data of minors who would be aware that they are minors. Such a restriction does not affect the effect of concluding a contract of minors, in accordance with the applicable legislation in the Republic of Slovenia.

Security of personal data

Ultimo Imperio s.p. constantly take care of the security of your personal data, in accordance with the assessments of the risks that unauthorized access could cause loss, destruction, falsification, manipulation or disclosure.

Individuals' rights regarding the processing of personal data

Every individual has the rights regarding the processing of personal data determined by the applicable legislation. If you wish to exercise any of the rights listed below, please let us know via e-mail shop@pop-shop.si and send mail to the company's address: Ultimo Imperio s.p., Zaloška cesta 24, 1000 Ljubljana or via telephone number 041 512 565.

For the purpose of identification in the exercise of your rights, the operator reserves the right to request additional information from you, and at the same time we may refuse to take action in the event that we cannot reliably identify you.

In accordance with applicable law, we will respond to you as soon as possible, and no later than one month after receiving the request.

Withdrawal of consent
If the legal basis for the processing of personal data is consent, you can write to us at any time or call us. In accordance with your wishes, we will arrange the necessary so that the processing of your personal data will no longer be used for this purpose.

Access to personal data
You can check with us at any time whether we process any personal data about you and also obtain information about what data we process about you and for what purpose.

Correction of personal data
If we process incorrect personal data about you, you can request that the data be corrected at any time. The same applies to supplementing incomplete data.

Deletion of personal data (right to forget)
Every individual has the right to request the deletion of personal data. In the cases specified by the GDPR, Ultimo Imperio s.p. the right not to delete the data (eg if there is a legal obligation of the manager - keeping accounts).

Restriction on the use of personal data
If there is one of the following reasons, you always have the right to request that we restrict the processing of your personal data:

* Accuracy of data (restriction refers to the period that allows us to check the accuracy of data);
* Illegality of processing (insofar as the individual objects to the deletion of personal data);
* We no longer need your data, and you oppose the deletion of such data for the purpose of asserting, enforcing or defending legal claims;
* Objection to the lawfulness of the processing until it is verified that the legitimate reasons of the provider outweigh your reasons.

Bleaching contract
At any time, if the processing is carried out on the basis of legitimate interests pursued by the controller or a third party, you can lodge an objection and we will stop using your personal data for this purpose, unless we prove compelling legitimate reasons for processing over your interests. rights and freedoms or to assert, enforce or defend legal claims.

The supervisory body responsible for the field of personal data protection in Slovenia is the Information Commissioner of the Republic of Slovenia ("IP RS"). You can submit a complaint regarding the processing of your personal data at any time via the communication channels published on their website https://www.ip-rs.si.


Changes to this policy

Ultimo Imperio s.p. wishes to respect internationally recognized principles and legislation on personal data. To this end, and based on your feedback, we will update this privacy policy to ensure that it is error-free and contains relevant information about your rights and processing activities, and that it complies with applicable law and best practices.

We may change it from time to time to keep pace with new legal and market advances and opportunities. If we make significant changes, we will notify you on our websites through notifications or send you an updated policy to your email address. In any case, an updated policy will always be posted on this website.

01 Mar 2020

______________________________________________________________________________


13. Liability

The Merchant makes every effort to ensure that the information published in its online store is up-to-date and correct, but product characteristics, delivery time or price may change so quickly that the Merchant fails to correct the information published in the online store in a timely manner.

Although the Merchant strives to provide accurate photographs of products sold in the online store, it is necessary to take all photographs as symbolic or. observe the settings of monitors and other website displays. The photos do not guarantee the properties of the product.

14. Complaints, disputes and application of the law

The trader complies with the applicable regulations in the field of consumer protection. The trader has an effective system for handling complaints and has a specific person with whom the user (buyer) can contact by e-mail in case of problems. In case of problems or desire to complain, the user (buyer) contacts the Merchant via the e-mail address shop@pop-shop.si. The appeal procedure is confidential.

The trader will confirm within eight working days that he has received the complaint and resolve the solution of the warranty or guarantee claim within the legally prescribed period. The trader will do his best to resolve any disputes amicably. If an amicable settlement of the dispute is not reached, the local competent court is responsible for resolving all disputes between the Merchant and the user (buyer) under Article 51 of the ZPP, in the area of ​​which the obligation which is the subject of the dispute should be fulfilled.

These General Terms and Conditions and all disputes between the Merchant and the user (buyer) are governed by Slovenian law.

The provisions of the Code of Obligations, the Electronic Commerce Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis to all relationships and to rights and obligations not regulated by these General Terms and Conditions.

Out - of - court settlement of consumer disputes
In accordance with legal norms Ultimo Imperio s.p. does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act (hereinafter: ZlsRPS).

In the event that the buyer / consumer is not satisfied with the resolution of the complaint, he can, in accordance with the ZlsRPS, file an initiative to initiate out-of-court settlement of a specific consumer dispute through the European online consumer dispute resolution platform (SRPS). Ultimo Imperio also publishes an electronic link to the European SRPS in accordance with the ZlsRPS: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN

The buyer may also decide to file a lawsuit in the competent court of his domicile.

15. Changes to the General Terms and Conditions

In the event of changes in the regulations governing the operation of online stores, data protection and other areas related to the operation of the Merchant's online store, and in the event of changes in its own business policy, the Merchant may change and / or supplement these General Terms and Conditions. informed users in an appropriate way, which includes in particular notification via the POP SHOP SLOVENIJA website. Any changes and / or amendments to the General Terms and Conditions shall enter into force and apply upon the expiry of an eight-day period from the publication of the changes and / or amendments. If an amendment and / or amendment to the General Terms and Conditions is necessary for compliance with regulations, these amendments and / or amendments may exceptionally enter into force and apply in a shorter period of time.

The user who does not agree with the changes and / or amendments to these General Terms and Conditions must cancel his registration within eight days of the publication of the notice of changes and / or amendments to the General Terms and Conditions, otherwise it is considered after this deadline that the user accepts changes and / or amendments to the General Terms and Conditions. The cancellation of the registration is done by the user notifying the Merchant of the cancellation in a written statement.

The General Terms and Conditions were accepted by the Director of Ultimo Imperio s.p., Vladimir Lazarevski, in Ljubljana on 1 March 2020.



We wish you plenty of pleasant and affordable purchases in our online store!